COMMERCIAL, INDUSTRIAL, RETAIL & OFFICE RESTORATION
Commercial Property Restoration & Construction.
Business Comes First.
For more than two decades, MSB has helped Southern California businesses, property owners, and facility managers recover from water, fire, smoke, mold, and other property damage.
We understand that commercial restoration involves more than repairing a building. It’s about protecting operations, minimizing disruption, coordinating everyone involved, and restoring the property with as little interruption to business as circumstances allow.
From emergency mitigation and contents services to complete reconstruction, MSB brings experienced people, careful planning, and accountability to every phase.
IICRC Certified
24/7/365 Response
Target: 2-Hour Emergency Arrival
Licensed & Insured
#858509B
Serving Ventura, Los Angeles, Santa Barbara & Orange Counties
COMMERCIAL RESTORATION EXPERTISE
Commercial losses require a different level of expertise.
Commercial property damage presents challenges that go well beyond the affected building materials. Business operations, tenants, employees, customers, specialized equipment, security requirements, and insurance considerations can all influence how restoration work must proceed.
Since 2002, MSB has worked in a wide variety of commercial and industrial environments, giving our teams a practical understanding of the responsibilities that come with these projects.
We approach each loss by looking beyond the immediate damage to understand how the property is used, which areas are most important to operations, and what needs to happen to restore the facility effectively.
Whether the assignment involves a localized water loss in an office building or extensive damage across an industrial facility, our objective remains the same: perform the work properly while protecting the interests of the people and businesses depending on the property.
KEEPING YOUR BUSINESS RUNNING
Protecting Your Business While Restoring Your Property.
Unexpected property damage can interrupt employees, customers, tenants, and daily operations. In some facilities, even a relatively small loss can affect critical equipment, production schedules, or access to important areas.
MSB works with property owners, managers, and facility personnel to develop restoration plans that account for these concerns. Whenever practical and safe, we look for ways to isolate affected areas, protect unaffected spaces, and coordinate work around ongoing business activities.
The objective is to restore the property efficiently while reducing unnecessary disruption.
- Phased Restoration
When conditions permit, work can be organized in stages to allow unaffected areas to remain accessible or operational. - Containment & Protection
Appropriate barriers and protective measures help separate restoration activities from unaffected areas. - Scheduling Flexibility
We coordinate work schedules with facility personnel and can accommodate after-hours activities when appropriate. - Coordination With Facility Teams
Communication with property managers, engineers, maintenance personnel, and other stakeholders helps keep work aligned with operational requirements. - Protection of Unaffected Spaces
We take care to protect adjacent finishes, furnishings, equipment, and areas not directly involved in the restoration. - Prioritizing Critical Areas
Where possible, restoration activities are organized around the spaces and systems most important to the property’s operation.
RESTORATION, CONTENTS & CONSTRUCTION
From Emergency Response Through Reconstruction. One Company.
Commercial property losses frequently require several types of work. Water or fire damage must be addressed, contents and equipment may need protection or relocation, and damaged areas often require substantial repairs or reconstruction.
MSB provides restoration, contents services, and construction through one experienced company.
Having these services available together creates continuity between project phases, simplifies communication, and helps reduce the complications that can arise when multiple unrelated contractors are involved.
Restoration
MSB provides emergency water damage mitigation, structural drying, fire and smoke restoration, soot cleaning, mold remediation, and related property restoration services.
Our teams assess affected materials, document conditions, perform necessary mitigation, and monitor progress throughout the restoration process.
Contents
Some commercial restoration and construction projects require handling the contents inside the property. Losses often involve furniture, inventory, equipment, records, fixtures, and other contents that require careful handling.
MSB provides contents manipulation, inventory, pack-out, cleaning, storage, and return services when needed to protect property and make restoration or construction possible.
Reconstruction
Once mitigation is complete, MSB handles repairs and reconstruction, including structural work, interior and exterior repairs, finish restoration, tenant improvements, and remodeling.
With restoration and construction teams under one company, we can plan for reconstruction from the beginning, improving coordination and continuity throughout the project.
EXPERIENCE ACROSS COMMERCIAL PROPERTY TYPES
Commercial, Industrial, Retail & Office Properties
Commercial Properties
Retail locations, shopping centers, restaurants, hospitality properties, mixed-use buildings, and other customer-facing businesses often require restoration planning that accounts for public access, tenant operations, and customer activity.
MSB works with property owners and managers to coordinate restoration while considering the needs of the businesses occupying the property.
Industrial Facilities
Warehouses, manufacturing facilities, distribution centers, and other industrial properties may contain specialized equipment, inventory, production areas, and operational systems that require additional planning and protection.
Our teams understand the importance of coordinating with facility personnel and addressing property damage without creating unnecessary interference with essential operations.
Professional & Office Properties
Corporate offices, multi-tenant office buildings, professional suites, executive offices, medical suites and common areas present their own restoration challenges.
MSB works to protect furnishings and finishes, coordinate access, address damage efficiently, and help return affected workspaces to service.
CLEAR DOCUMENTATION
Documentation That Supports Better Insurance Outcomes.
Fewer unanswered questions, better-supported claims, and less time spent defending the work and its costs.
When a commercial property suffers damage, owners, property managers, and insurance professionals need reliable information about the loss, the work being performed, and the associated costs.
MSB’s comprehensive documentation provides the supporting evidence needed to evaluate the damage, understand the restoration process, and substantiate the work performed.
Throughout a project, our teams record property conditions, moisture readings, drying progress, equipment monitoring, completed work, and other important details using photographs, videos, detailed logs, and project notes. When appropriate, we also use 3D walkthrough imaging to provide a clearer visual record of the property.
For insurance adjusters, this documentation makes it easier to understand the scope of damage and evaluate the work and costs associated with the claim.
For owners and property managers, it provides greater visibility into the project and organized information they can use when questions arise.
MSB has completed thousands of property-loss projects and understands the importance of providing insurance professionals with thorough, accurate supporting documentation.
Photos & Videos
Complete visual documentation.
Moisture Readings
Logs and drying records.
Equipment Monitoring
Tracked throughout the project.
3D Walkthroughs
A clear record of conditions
Project Notes & Logs
Detailed records and progress updates
Support for Adjusters
Helps answer questions without being on-site
COORDINATING ALL STAKEHOLDERS
Complex Projects Require Clear Communication.
Commercial property restoration frequently involves people with different responsibilities, priorities, and information needs.
Property owners want to understand the financial and operational implications. Facility managers need to coordinate access and building operations. Tenants want to know how their spaces will be affected. Insurance professionals require documentation that supports their evaluation of the loss.
MSB is accustomed to working with these different parties throughout restoration and reconstruction.
We emphasize communication, organized project information, coordination of work activities, and clear accountability so the people involved understand what is happening and what comes next.
Working With Everyone Involved
Property Owners
Project oversight, property protection, costs, and restoration progress.
Facility Managers
Building access, operational requirements, scheduling, and site coordination.
Insurance Brokers
Communication and coordination when their involvement is appropriate.
Tenants & Occupants
Access requirements, work schedules, affected areas, and operational concerns.
Engineers & Consultants
Coordination of specialized assessments, recommendations, and technical requirements.
Other Contractors & Vendors
Scheduling, work-area access, and coordination between project activities.
COMMERCIAL PROJECT EXPERIENCE
Real Projects. Real Results
Large Office Building:
Fire, Smoke, Water Damage
Property: Office Building Single Tenant
Location: San Fernando Valley
Scope: Fire from Roof Solar Panels, Caused smoke & soot damage and water damage from firefighting efforts.
- Multi-Floor Loss
- Cleaned and dried in attic space, office space and warehouse.
- Cleaned office spaces
- Deodorized, HEPA Vaccumed
- Project size: $250,000
Strip Mall: Multi-property total fire loss & reconstruction
Property: Strip Mall with multiple tenants including a restaurant.
Location: South Bay
Scope: Total loss fire damage to much of the retail strip mall, drying, demolition, cleaning, preparing for reconstruction and complete reconstruction.
- Multi-property Loss
- Cleared debris, reconstructed mall and tenant properties.
- Ground-Up Reconstruction
- Project size: $3,000,000+
Surgery Center:
Contaminated Water Damage
Property: Medical Suites, Surgery Center
Location: Beverly Hills, CA
Scope: Contaminated water from above unit caused water damage to surgery center
- Multi-Floor Loss
- Decontamination
- Medical Grade Cleaning of building interior, ductwork, attic, equipment.
- Project size: $60,000
COMMERCIAL PROJECTS EXAMPLES
Samples of Commercial Projects
COMPLETE SERVICES FOR COMMERCIAL PROPERTIES
From Emergency Response to Complete Restoration
Whether MSB performs the initial emergency work or another contractor handles the mitigation, we can help your property move from property damage toward restoration and repairs.
Water Damage & Structural Drying
Fire, Smoke & Soot Cleaning
Mold
Remediation
Contents
Handling & Storage
Emergency Board-Up & Property Protection
Reconstruction & Repairs
Commercial Client Reviews
See what our customers are saying about their experience.
I highly recommend MSB Disaster Recovery Services. We have used them numerous times on varying projects. Their expertise in water mitigation, mold remediation, and fast track repairs are unmatched.
Regina Holman is a pleasure to work with and makes the process very simple and stress-free…
Her over 20 years of experience is evident from project start to finish.
MSB has quickly become our main resource for commercial building services in Los Angeles, Orange County, San Diego, and surrounding areas. We appreciate their ability to be flexible and focused on minimizing operating distractions.
They always go above and beyond with fast, reliable service. In several emergency situations we encountered, they were able to respond in less than 2 hours to site.
We highly appreciate our partnership with MSB, their customer service, project execution, and transparency.
Sincerely,
Sustain, LLC
S
Stephanie M, Sustain LLC
Verified Customer
Review from Google
5 stars simply are not enough—I would give 1,000 if I could. Before experiencing a disaster firsthand in my dental office I, never realized how overwhelming, chaotic, and emotionally devastating it could be. I felt completely hopeless and as though I had lost everything. Then Regina stepped in. She took the time to thoroughly explain, step by step, all of the services MSB provides…
She gave me the first glimpse of hope I had felt since the disaster occurred. Regina takes incredible pride in her company, her work ethic, and her team, and it shows in everything she does. She is always at the top of her game. What impressed me most was how quickly they responded. Before I even opened my eyes the next morning, her team was already at my business cleaning up the devastation left behind by the fire.
Mike and Edgar coordinated an extraordinary crew that meticulously cleaned, itemized, documented, and videotaped the damage for my insurance claim. Their air purification equipment eliminated the terrible odor the fire had left behind.
Every single person I encountered was compassionate, professional, and comforting during an incredibly difficult time. They brought a sense of calm and reassurance when everything felt out of control. Beyond their restoration services, Regina also connected me with trusted professionals from her extensive network when my insurance company was not returning my calls.
That level of support went far beyond what I expected. I could write an entire novel about all the incredible things MSB did for my business and for me personally. I wholeheartedly recommend them and am deeply grateful to every member of their team from the bottom of my heart.
Price assessment
Great price
Services
Fire damage cleanup & repair, Service not listed
Cat Guerrero
Verified Customer
Review from Google
MSB has truly become my trusted contractor for my commercial property. After a fire loss to my commercial property in 2018, they came to the rescue and completely restored my building. The thing that sets them apart is their commitment to going the extra mile. They are so much more than just a contractor…
They interfaced with my insurance company, were able to get the best building department expediters (that saved my grandfathered building rights!), engineers, architects to get the job done right and on time.
Also, throughout the restoration process, MSB not only brought my property back to life but also played a crucial role in resolving tenant issues. Their expertise and dedication in handling these challenges made the entire ordeal much more manageable for me.
They handled everything and I was very relieved.
Now in 2023, I’ve asked MSB to return for a commercial property rehab project. Their team is just a phone call away, always ready to help me.
I recommend MSB for their exceptional work, dedication, and their support. They are my go-to choice for all my commercial property needs. I won’t consider calling anyone else. Why would I? I already have the best!
A sincere and heartfelt thank you to everything MSB.
SgtPepprz
Verified Customer
Review from Google
Read more reviews on Google
What Makes MSB Different
More Than a Restoration Company.
Restoration is about more than repairing property —
it’s about people, communicating and doing what’s right. Here’s what sets MSB apart.
Established
2002
More than two decades of experience.
Employee
Owned
Our employees have a direct stake in our performance.
Restoration + Contents + Construction
One experienced team from emergency response to reconstruction.
Comprehensive Documentation
Clear records for managers and insurance professionals.
1000’s of Property Losses
Extensive experience with a wide range of commercial properties.
24/7 Emergency Response
Available when commercial properties cannot wait.
Areas We Serve
We proudly serve Los Angeles, Ventura, Santa Barbara and Orange counties.
Ventura County
Los Angeles County
Orange County
Santa Barbara County
EMERGENCIES DON’T FOLLOW OFFICE HOURS
24 Hours a Day.
365 Days a Year.
Target 2-Hour Emergency Arrival
One call connects you with a team experienced in the unique demands of commercial properties.