Now Hiring
Project Coordinator
– Restoration
Make a difference every day by
helping people and communities recover.
Job Type
Full Time
Top Pay
$22-$26 Per Hour
Location
In-Office Agoura Hills,
No Remote Work
Experience Needed
Restoration or Related Industry
Full Job Description
Project Coordinator for Mitigation Department
Schedule Work. Communicate. Solve Problems. Deliver Excellence.
At MSB Inc., we don’t just answer phones—we restore homes and businesses after water, fire, mold, and other property damage. Behind every successful project is an organized, responsive team, and our Project Coordinator is at the center of making that happen.
We are looking for a bright, energetic, highly organized, and proactive Project Coordinator who thrives in a fast-paced environment and enjoys being the person who keeps everything moving. This is a critical, in-office position that supports our mitigation team, project managers, technicians, customers, subcontractors, and vendors every single day.
This is an on-site position in our Agoura Hills office. Because this role is responsible for handling a high volume of incoming calls, coordinating field staff, receiving deliveries, processing physical documents, and providing real-time support to our technicians and project managers, remote or hybrid work is not available.
What you’ll do
Your day is busy connecting all the people, companies and resources that get our customers’ properties restored and ready for rebuilding.
Admin Support
Provide operational support to project managers
Handling Phone Calls
Professionally handled incoming & outgoing phone calls
Schedule Jobs
Manage active projects, schedule & coordinate
Communicate With
All Parties
Clients, subcontractors, vendors, field technicians, adjusters
Help Ensure
Project Deadlines
Help keep the process running smoothly and on-time
The work includes:
- As our Project Coordinator, you’ll help keep our mitigation department running smoothly by:
- Providing daily administrative and operational support to Project Managers.
- Managing a high volume of incoming and outgoing phone calls with professionalism and urgency.
- Scheduling jobs, coordinating calendars, and helping manage multiple active projects simultaneously.
- Communicating with homeowners, insurance adjusters, vendors, subcontractors, and field technicians.
- Creating, organizing, and maintaining project files and documentation.
- Receiving deliveries, processing physical paperwork, and managing office correspondence.
- Welcoming clients and visitors while assisting with general front office operations.
- Helping ensure projects stay organized, deadlines are met, and information flows efficiently between the office and the field.
Why This Role Matters
This position is much more than an administrative assistant. The Project Coordinator serves as the communication hub for our mitigation department. When this role is successful, our technicians stay informed, our customers receive exceptional service, our Project Managers stay organized, and our projects continue moving forward efficiently. You will play a direct role in the success of our entire team.
If you enjoy staying busy, solving problems, supporting others, and making a meaningful impact every day, we’d love to meet you.
What We’re Looking For
The ideal candidate is someone who:
- Has a warm, friendly, and confident communication style that immediately puts people at ease
- Genuinely enjoys helping others and understands the importance of empathy during stressful situations
- Builds trust quickly with customers through professionalism, compassion, and excellent communication
- Is comfortable spending a significant portion of the day on the phone and can communicate clearly and confidently with customers, technicians, vendors, and insurance professionals
- Is exceptionally organized and thrives in a fast-paced environment where priorities can change quickly
- Can successfully juggle multiple projects while maintaining a high level of accuracy and attention to detail
- Takes initiative, follows through, and looks for ways to solve problems rather than waiting for direction
- Enjoys being an integral part of a collaborative team and is always willing to jump in where needed
- Is proficient with Microsoft Office and comfortable learning new software and technology
Additional Skills a Plus
- 1+ Years experience in restoration or related fields such as construction or other home service trades
- Existing industry relationships or referral network
- Bilingual (English/Spanish) is preferred but not required
Join a team that
makes a difference.
Be part or an employee-owned company that values hard work, integrity and helping people rebuild their homes and businesses.
Why Join MSB?
- Established and respected restoration and reconstruction company, started in 2002
- Collaborative, experienced team with strong operational support
- Diverse mix of residential and commercial reconstruction projects
- Opportunity to make a direct impact on company growth
- A role that combines construction expertise with relationship-building and business development
Top Industry Pay
Up to 24 Paid Days Off
Reliable Steady Hours
Benefits
Health Insurance
Available
Company Stock
Employee Owned
Paid Time Off
Up to 24 Days/Year
(Including your birthday)
Vision Insurance
Available
Dental Insurance
Available
Employee-Owned Company
At MSB, you’re more than an employee – you’re an owner.
We share our success through company profit-sharing bonuses and company stock that can grow in value as the company grows. Your hard work helps build a stronger company and a brighter future for everyone on our team.
Employee Owned. Bringing Our Best Every Day.
Shared Success
Company Stock
Profit-Sharing Bonuses